Road traffic accidents can be traumatic for all those involved and can have a range of negative consequences, from serious injuries to losing the confidence to get back behind the wheel.

Would you know what to do at the scene of a road traffic accident?

While sometimes dangerous conditions are to blame, accidents can also come out of nowhere, which is why it’s important to know what to do in the event you are involved in a collision.

Assess the severity

Accidents can range from huge pile-ups with multiple and serious casualties to minor incidents that put a small dent in your car and leave you feeling a bit shaken.

If you or someone else is injured, call 999 in an emergency so that help comes as quickly as possible. Witnesses might call the emergency services as well.

If you haven’t sustained any injuries but another driver has, assist and comfort them as far as possible until help arrives. Remember not to move casualties as this could cause further injury and put firm pressure on any wounds to stem bleeding.

Collect useful information

In order to obtain the best possible claim outcome at a later date, you should seek to get all the information you can.

Share information including names, addresses, phone numbers and insurance details with any drivers or pedestrians involved.

Make a note of the date, time and location of the accident and record descriptions of the vehicles involved including make, model, colour and registration number.

You should also take note of the weather, visibility and lighting conditions, and whether the other vehicle involved was using their headlights and indicators accordingly.

If there are other people present, be sure to take down their information as they will serve as your witnesses.

You’re advised to report any road traffic accident where somebody is injured to the police, and it is worth asking the police who the “reporting officer” or “officer in the case” will be.

Use your phone or camera to take photos of the accident scene and damage to the vehicles involved. These will provide visual proof of your account of the incident and show the true extent of the damage caused.

If you were involved in a road traffic accident that wasn’t your fault and we can prove you were injured because of the negligence of someone else, such as another road user or a local authority, we can pursue an accident claim on your behalf.